Managed IT
Helpdesk, monitoring, patching, and day-to-day support for your entire team.
Enterprise-grade IT for growing teams
Managed IT Services for Small Business, Done Right
Gradient Solutions runs the day-to-day IT for growing businesses: the computers, Microsoft 365, and security, with the same protection large companies take for granted. Three plans, published pricing, and one number to call.
What we do
Managed IT Services Built for Small Business
Cybersecurity
Security baselines and best practices, with identity threat detection and response on every plan.
Backup & Recovery
Microsoft 365, workstation, and server backup, monitored daily.
Microsoft 365
Licensing management, tenant administration, and 24/7 identity monitoring.
Network & Wi-Fi
Firewalls, switching, wireless, and segmentation that contains a breach.
Server Management
On-premises, hosted, and cloud servers, patched and monitored.
Co-Managed IT
Coverage, tooling, and escalation for the IT person you already have.
Why Gradient
Why Small Businesses Choose Gradient Solutions for Managed IT
Transparent Pricing
Three transparent per-user plans, published on our website so you know exactly what you are paying before you ever call.
24/7 SOC-Backed Security
Identity threat detection and response on every plan, and endpoint detection and response with 24/7 SOC response on Protect and Protect+.
CIS IG1 Aligned Security
Our Protect+ plan is designed to support progress toward CIS Controls v8 Implementation Group 1, the baseline written for small business.
Two Devices per Person Included
On Protect and Protect+, a laptop and a desktop for the same person are one seat, not two.
Vendor partnerships
The Same Platforms Enterprises Run
We choose our vendors on our experience with them and the relationships we have built. These are the same platforms enterprises run. When something is genuinely broken, support and escalation are faster.
- Microsoft Cloud Solution Provider
- Microsoft 365 licensing and tenant administration.
- Fortinet Partner
- Managed firewalls and network security.
- NETGEAR Enterprise Partner
- Switching and wireless.
- Lenovo Partner
- Hardware procurement and lifecycle.
- Dell Partner
- Hardware procurement and lifecycle.
Industries we serve
IT Support for the Industries That Need It Most
The compliance pressures differ by industry. The security baseline does not. Every client gets the same level of security and service, whatever the industry. Industries we serve shows what that baseline covers for each industry's own requirements.
Accounting and Tax
Accounting, tax and bookkeeping firms under the FTC Safeguards Rule, with a WISP to keep.
Financial Services
Wealth management, insurance and mortgage firms, each under a different regulator.
Professional Services
Consultancies, agencies and firms answering to insurers and clients.
The difference
What Changes When You Switch to Managed IT Services
Stop reacting. Start managing.
The Break-Fix Problem
- You call only when something is already broken, and pay by the hour to fix it.
- Bills are unpredictable, so IT spend cannot be budgeted.
- Nobody is watching between incidents, so small problems become outages.
- The provider earns most when your business is suffering.
The Gradient Solution
- Monitoring and patching run continuously, so most problems never reach you.
- Transparent, published pricing, so you know what you are paying before you call.
- Security operations watching around the clock, on every plan.
- We work as your IT partner, so our success depends on yours.
- 3 Plans
- Transparent published pricing
- 24/7
- SOC-backed protection
- Partnered
- Our success depends on yours
Questions we hear often
Frequently Asked Questions
What are managed IT services and how do they work?
Managed IT services are a subscription model where a provider like Gradient Solutions runs your technology: monitoring, maintaining, securing, and supporting your systems for a predictable monthly fee rather than an hourly bill when something breaks.
How much do managed IT services cost for a small business?
Gradient Solutions offers three transparent per-user plans. Each tier builds on the last, from essential Microsoft 365 management and helpdesk through to full compliance controls. Every plan rate and the add-ons most businesses need are published on our pricing page, so you can work out what your team would cost before you speak to anyone.
What's included in Gradient Solutions' managed IT plans?
Every plan includes Microsoft 365 management, helpdesk support Monday to Friday 9 AM to 5 PM CT, and 24/7 identity threat detection and response. Protect adds endpoint management, automated patching, and EDR with 24/7 SOC response for two company devices per person. Protect+ adds conditional access, identity governance, and compliance tooling.
How does Gradient Solutions handle cybersecurity?
It starts with a plan, not a product. We look at what you run and where the risk actually sits, then build up in layers. The first layer, on every plan, is identity: multi-factor authentication enforced and your Microsoft 365 accounts watched around the clock, because that is where most attacks begin. Protect adds your company devices, monitored and patched, with endpoint detection and 24/7 SOC response. Protect+ adds the controls a regulated business has to show. At every layer, something is watching and someone responds.
Getting started
Ready to See What Predictable IT Looks Like?
A thirty-minute call where we go through what you run and what is not working. We reply within one business day, and there is no obligation.
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Schedule an Assessment
Pick a time that works. Thirty minutes on a call, no pressure.
Schedule an IT assessment -
We Talk It Through
What you run, what is not working, and which plan fits.
See what we cover -
You Decide
A written proposal with the pricing, and no obligation to continue.
See the plans