Managed IT
Helpdesk, monitoring, patching, and day-to-day support for your entire team.
What we do
Managed IT and Cybersecurity Services for Small Business
One provider for all of the technology your business runs on. It starts with a plan, and everything on this page is either part of that plan or added on top of it.
How it works
It Starts With a Plan
We do not sell IT one service at a time. Every client is on one of three plans, each adding to the one before it, starting with Microsoft 365 and identity.
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Connect
Microsoft 365 accounts and identity security, watched around the clock. No device is enrolled.
What the identity layer covers -
Protect
Everything in Connect, plus the company devices each person works on, two per seat: patched, monitored, and protected with managed EDR.
What managed devices means -
Protect+
Everything in Protect, plus the identity governance and compliance controls a regulated firm has to evidence.
What the controls are
In every plan
What Every Plan Includes
These are not separate services. They are what every plan is made of, and each page goes into what that means in practice.
Cybersecurity
Security baselines and best practices, with identity threat detection and response on every plan.
Microsoft 365
Licensing management, tenant administration, and 24/7 identity monitoring.
On top of a plan
Add-Ons for What You Run
Some things depend on what you actually have: a server, an office network, backup for the data you keep. These are added on top of a plan, priced per service or quoted on complexity.
Backup & Recovery
Microsoft 365, workstation, and server backup, monitored daily.
Network & Wi-Fi
Firewalls, switching, wireless, and segmentation that contains a breach.
Server Management
On-premises, hosted, and cloud servers, patched and monitored.
Already have an IT person
The Same Plans, Built Around Your IT Person
Co-managed IT is not a different product. It is the same plans, with the work split between us and the person you already have, and the split written down before anything changes. They keep the applications and the relationships. We take the 24/7 watch, the patching, the tooling, and the escalations. Co-managed IT services covers how that arrangement works and when it is the wrong answer.
What every plan shares
The Baseline Under All of It
Whichever plan you are on, four things come with it. They are not features of a tier. They are how the work is done.
Security Is the Floor
Identity threat detection and response runs on every plan, and endpoint detection and response on every plan with managed devices. There is no tier below that, because a business without it is the one attackers look for.
One Number to Call
One number for everything we provide. No separate calls to Microsoft or your other vendors: you call us, and we work with them.
Documented and Reported
Documentation comes first. Your environment is written down, changes and issues are logged, and you get a monthly security report on every plan and a quarterly review on Protect+.
Published Pricing
Every plan rate, and the add-ons most businesses need, are on the pricing page. You can price your own business before you speak to anyone. Specialized tooling is quoted.
Not Sure Which Plan You Need?
A thirty-minute call where we go through what you run and what is not working. We reply within one business day, and there is no obligation.
Schedule an IT assessment